Artificial Intelligence, Machine Learning and Natural Language are revolutionising services by using data to power automation of services, delivering significant impact. This award recognises an exemplary product or service, which over the last year utilised AI positively to make an impact in its respective area.

Congratulations to our 10 finalists in the AI Innovation of the Year Category.

You can check out the top 10 below.

The ultimate winner will be announced at our Digital Leaders 100 awards ceremony in June.

 

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Meet the Finalists

C2Ai

Unique AI-backed prioritisation system for the elective waiting list is saving 125 bed-days per 1,000 patients, an 8% reduction in emergency admissions, £1bn+ and supporting waiting well initiatives reducing complications by 65% and Length of Stay by 2.6 with an NPS of 80.

Citizens' Advice Scotland: VolTech

CAS have championed a number innovation projects to fuel the digital augmentation of their face-to-face services and the challenges for funding these R&D projects over the last year by investigating how to mainstream AI into their services ethically and responsibility.

DWP Digital: The Bundle Builder Intelligent Automation Garage

Developed in its Intelligent Automation Garage Bundle Builder has used AI and data to simplify processing times and reduce human errors. This project has positively impacted millions of Department for Work and Pension (DWP) customers across 26 benefits.

FutureMatch

An end to end early careers talent lifecycle management platform which combines expertise, platform and technology (machine learning, data and AI), retained by organisations to attract, engage, assess, select and hire early careers talent (16-25).

Greater London Authority: PlanApps

This moves the conversation about user experience in the planning space from the hypothetical to reality: This is the first fully integrated back office system with a different customer facing platform provider, proving that it can be done.

Hazy & NBS: Synthetic Data Accelerates Innovation

NBS partnered with Hazy to generate synthetic data, which retains statistical properties of real data whilst omitting personal identifiable information. This can be shared freely and safely, and the time taken for NBS to provision data was reduced from six months to three days.

PolyAI

Customer-led voice assistants that understand every voice in 109 global languages, and provide zero touch resolution to common inquiries while offering a remarkably human experience.

Shufti Pro

Shufti Pro is an award-winning AI-backed global ID verification service provider. It has the ability to verify 1700+ document types from 230+ countries in 150+ languages.

Sphere

The #1 no-code platform that leverages AI to provide unbiased investment inputs and manage portfolios.

Yemetech: Community Data Platform

The Community Data Platform (CDP) maps Human, Asset and Activity Data to identify and support community improvement. By systematically arranging and presenting the layers of data using the 15 Minute City Concept, enables levels of fulfilment within the community to be evindenced.